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Terms of Service

Effective Date: Feb 15, 2026

Welcome to Prism. These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Account Terms

By using this website, you confirm that:

You are at least 18 years of age or accessing the website under parental/guardian supervision.
All information provided by you is accurate, complete, and current.
You are responsible for maintaining the confidentiality of your account and password.

We reserve the right to suspend or terminate accounts that provide false information or engage in misuse of our platform.

2. Pricing and Payment

All prices listed on our website are in Indian Rupees (INR) unless otherwise specified.

Prices are subject to change without prior notice.
We reserve the right to modify or discontinue products at any time.
Payments must be made through approved payment methods available on our website.
In case of pricing errors, we reserve the right to cancel or refuse any order placed at an incorrect price.

We are not responsible for additional bank charges or payment gateway fees imposed by your financial institution.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate. However:

Minor variations in color may occur due to screen settings.
Product dimensions and specifications may have slight variations.

We do not warrant that product descriptions or other content are error-free, complete, or current.

4. Order Acceptance and Cancellation

Your order constitutes an offer to purchase from Prism.

We reserve the right to:

Refuse or cancel any order at our discretion
Limit quantities purchased per person or household
Cancel orders due to stock unavailability, payment issues, or suspected fraudulent activity

If your order is canceled after payment has been processed, the amount will be refunded to your original payment method.

5. Shipping and Delivery

We aim to dispatch orders within [BUSINESS DAYS] from order confirmation.

Delivery timelines may vary depending on:

Shipping location
Courier partner availability
Unforeseen circumstances (natural events, strikes, etc.)

While we strive to meet estimated delivery timelines, we are not liable for delays beyond our reasonable control.

Shipping charges, if applicable, will be displayed at checkout.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Generally:

Items must be returned in unused, original condition.
Return requests must be initiated within the specified return window.
Refunds will be processed after product inspection and approval.

Certain items (such as clearance or customized products) may not be eligible for return.

For assistance, contact us at:
[EMAIL ADDRESS]

7. Prohibited Uses

You agree not to use the website:

For unlawful or fraudulent purposes
To violate any applicable Indian laws or regulations
To transmit viruses or malicious code
To infringe upon intellectual property rights
To interfere with website security features

We reserve the right to terminate access for violations of these Terms.

8. Intellectual Property

All content on this website — including text, graphics, logos, images, and designs — is the property of Prism and is protected under applicable intellectual property laws in India.

You may not reproduce, distribute, or exploit any content without written permission.

9. Limitation of Liability

To the maximum extent permitted by law:

Prism shall not be liable for indirect, incidental, or consequential damages arising from use of our website or products.
Our total liability shall not exceed the amount paid by you for the specific product in dispute.

Use of our website and purchase of products is at your own risk.

10. Indemnification

You agree to indemnify and hold harmless Prism, its owners, employees, and affiliates from any claims, damages, or expenses arising from your misuse of the website or violation of these Terms.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in [CITY, STATE], India.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.